Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days. Business days do not include weekends or holidays. You will receive a confirmation email after placing your order and another email with tracking information when your order ships.

Shipping Rates

Available shipping options and charges are displayed at checkout. Shipping charges are based on the products ordered, package weight, destination and available carrier services.

Delivery Estimates

Delivery estimates shown at checkout begin after the order has been processed. These estimates are provided by the shipping carrier and are not guaranteed. Weather, holidays and other carrier delays may affect delivery times.

Shipping Area

Brick Bar currently ships to addresses within the United States. We do not currently offer international shipping.

Tracking

When tracking is available, a tracking number will be emailed to the address provided with your order. Please allow time for the carrier’s system to begin displaying tracking activity.

Address Accuracy

Please review your shipping address carefully before submitting your order. If you discover an error, contact us as soon as possible at info@brickbar.shop. We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Multiple Shipments

Orders containing different types of products may occasionally arrive in separate packages. If your order is divided into multiple shipments, available tracking information will be provided for each package.

Lost, Delayed or Damaged Packages

Brick Bar is not responsible for delays caused by the shipping carrier. If your package appears to be lost, arrives damaged or contains an incorrect item, please contact us promptly at info@brickbar.shop with your order number and, when applicable, photographs of the package and its contents. We will work with you and the carrier to investigate and resolve the issue.

Packages Marked Delivered

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, ask other members of your household and contact the carrier. You may also contact us at info@brickbar.shop for assistance.

Returns

Returns and return-shipping arrangements are governed by our Refund Policy.

Questions

For shipping questions, contact Brick Bar at info@brickbar.shop.